https://gotoguy.blog/tags/cireson/Cireson - Tag - GoToGuy BlogHugo -- gohugo.ioen-usMon, 29 Jun 2015 14:09:55 +0000https://gotoguy.blog/2015/06/29/service-manager-self-service-portal-password-reset-with-azure-ad-premium/Mon, 29 Jun 2015 14:09:55 +0000Jan Vidar Elvenhttps://gotoguy.blog/2015/06/29/service-manager-self-service-portal-password-reset-with-azure-ad-premium/One challenge with using a Self Service Portal for Service Manager is that the user must have a valid Active Directory user name and password to be able to log on to the Self Service portal. So what do you do if have forgotten your password or the password has expired? Previously in Service Manager, we have addressed this by having another user request a password reset on your behalf, that user being either a Service Desk analysts or a Super User allowed to create that password reset request.https://gotoguy.blog/2015/04/09/customize-service-manager-business-services-ci-for-relationship-with-cireson-asset-management-organizations/Thu, 09 Apr 2015 23:34:46 +0000Jan Vidar Elvenhttps://gotoguy.blog/2015/04/09/customize-service-manager-business-services-ci-for-relationship-with-cireson-asset-management-organizations/I had a request where the question was if it was possible to customize the Business Services Configuration Items in Service Manager, so that it could reference Organizations defined in Asset Management CMDB. In this case, the Asset Management solution in Service Manager was based on Cireson Asset Management, but the following solution could easily be applied for other Asset Management solutions as well. If you look at the built-in Configuration Items and Business Services in Service Manager, you will see that there already is a field for “Owned By Organization”.https://gotoguy.blog/2015/03/26/publish-the-cireson-self-service-portal-with-azure-ad-application-proxy/Thu, 26 Mar 2015 22:48:30 +0000Jan Vidar Elvenhttps://gotoguy.blog/2015/03/26/publish-the-cireson-self-service-portal-with-azure-ad-application-proxy/The Scenario Update: This blog post is the first part in a series. See: Part 2 - Using a Custom Domain Name for an Application Published with with Azure AD Application Proxy I have been looking at different usable scenarios for publishing internal sites via the Azure AD Application Proxy, and decided to have a go at publishing the Cireson Self Service Portal. This will give me some interesting possibilities for pre-authentication and controlling user access.https://gotoguy.blog/2015/01/07/keep-your-cireson-self-service-portal-website-ready-and-alive/Wed, 07 Jan 2015 17:39:43 +0000Jan Vidar Elvenhttps://gotoguy.blog/2015/01/07/keep-your-cireson-self-service-portal-website-ready-and-alive/Cireson have done a great job optimizing the performance of the Self Service Portal for Service Manager. Since the Self Service Portal is running on a web site in IIS, some additional configurations can help you keeping the portal site ready and alive. From my experience working with the Self Service Portal, some operations can take a while to respond if you have not been active for a while. This is especially true when using the portal in a pilot or test environment where traffic is more intermittent.https://gotoguy.blog/2014/12/15/creating-a-console-task-for-ciresons-remote-manage-app-in-service-manager/Mon, 15 Dec 2014 13:15:55 +0000Jan Vidar Elvenhttps://gotoguy.blog/2014/12/15/creating-a-console-task-for-ciresons-remote-manage-app-in-service-manager/Cireson recently released a Remote Manage App for Configuration Manager, read more about it here: http://cireson.com/blog/remote-manage-app/ . The App is even free, so go get your download. As I am working a lot on Service Manager and customizations, I thought it would be useful to create a console task in Service Manager Console for this Remote Manage App. I have previously been using a similar task for the built in Remote Control functionality in Configuration Manager.https://gotoguy.blog/2014/10/26/cireson-portal-and-sql-always-on-availability-databases/Sun, 26 Oct 2014 19:23:28 +0000Jan Vidar Elvenhttps://gotoguy.blog/2014/10/26/cireson-portal-and-sql-always-on-availability-databases/I have for a while been working on my System Center Service Manager environment to run on Azure Virtual Machines, and to increase availability for this environment I have created a SQL Server AlwaysOn Cluster also in Azure. While my environment is mostly for demo and development, and availability is not that critical, I find it important to look into high availability scenarios for knowledge and guidance for our customers. There are some great tutorials and support on how to create SQL Server AlwaysOn in Azure, and how Service Manager supports AlwaysOn in these links: